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ETD Tech Support Assistant

Posting Details

Posting Details

Date Posted 12/15/2017
Working Title ETD Tech Support Assistant
Anticipated Starting Academic Term Spring
Job Type Student
Job Category Administrative/Office Support
Federal Work Study Required? No
Job Summary

The University of Pittsburgh is seeking an ETD Tech Support Assistant. The University Library System is in need of student employees who will staff a help desk to answer questions in person and via email from students who have encountered problems formatting their electronic thesis or dissertation (ETD) documents according to the University’s formatting guidelines.

Students submitting a thesis or dissertation as part of their degree must follow the University’s formatting rules. This requires submission of a document in PDF format with a uniform appearance and internal linking. To accomplish this, the University has provided a Microsoft Word template to aid in constructing the document and instructions for converting the result to PDF for submission. The ULS ETD help desk answers questions related to this process.

Job Requirements

-Experience with Microsoft Word
-Willingness to learn a variety of skills in Word and Adobe Acrobat
-Ability to patiently assess and solve technical problems face to face
-Ability to arrive reliably and on time for posted help-desk hours throughout the entire semester including finals

Students with a Federal Work Study award will be given preference.

Optional: Submit document showing work availability; use OTHER DOCUMENT.

Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Hourly Pay Rate $8.50
Anticipated Number of Openings 2
Anticipated Hours per Week 10
Anticipated Weekly Schedule

Monday-Friday 9:30-5 Choose 10 hours and stick to them.

Campus Pittsburgh
Primary Work Location Hillman Library
Posting Number S-05974-P

Posting Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a University of Pittsburgh student or were you enrolled in the previous or upcoming semester?
    • Yes
    • No
  2. * Do you have a Federal Work Study (FWS) award?
    • Yes
    • No

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Other Document