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Enrollment Services Manager - California

Position Information

Position Information

Date Posted 12/11/2017
Open Until Filled No
Anticipated Application Deadline (Close date) 02/09/2018
Working Title Enrollment Services Manager - California
Job Classification Student Services II
Department Name 06130-Admissions & Financial Aid
Job Type Staff
Position Number 0135995
Hiring Range TBD based on qualifications
Position Description

The University of Pittsburgh Admissions and Financial Aid Office is seeking a qualified California Enrollment Services Manager to recruit prospective freshman and transfer students from these areas to the University. This is done through a variety of methods including high school and community college visits, college fairs, conducting admissions presentations, managing electronic recruitment correspondence, and coordinating/assisting with on- and off-campus recruitment programs. The Enrollment Services Manager communicates daily with prospective students and families and manages events designed to develop relationships with high school and community college counselors. The Enrollment Services Manager will coordinate undergraduate recruitment activities with University alumni in these areas.
This position serves prospective undergraduate students in the California area. The incumbent must be willing to serve and travel within these areas to visit high schools and community colleges. This position may require additional travel within the state and the continental US for recruitment and/or other meetings. Therefore, the position requires the ability to handle trips of various durations.
The incumbent will act in the capacity of an Admissions Counselor in which the primary responsibility is the dissemination of information both University-wide and to the public regarding undergraduate admissions. The incumbent must possess superior telephone, communication and interpersonal skills, and a working knowledge of University protocol, policies, and procedures. The incumbent must also have knowledge of high schools and community colleges in this area(s). Additionally, he/she will conduct informational interviews and deliver presentations primarily to students, parents, high school counselors, and community college counselors.
This will be a proactive, customer-service oriented position. This is a highly visible and important advocacy position for the University. The incumbent must be a self-starter who can work independently without close supervision. Furthermore, the incumbent must be willing to work under pressure and handle multiple tasks simultaneously. He/she must be willing to work late evening and weekend hours as necessary throughout the year.

Education Required Baccalaureate
Minimum Related Experience Level Required 2-3 years experience
Additional Education and/or Experience Essential to the Position

Bachelor’s degree or equivalent education and experience; good communication, organization, and decision-making skills, and knowledge of admissions and financial aid procedures.
Preferably a minimum of two years of experience working with students and families in a University setting, involving carefully honed decision making and administrative skills.
A valid driver’s license and a good driving record are required.

Required Licenses/Certifications
Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Background Check For position finalists, employment with the University will require successful completion of a background check.
Assignment Category Regular, Full-Time
Percent Effort 100
Scheduled Work Hours 8:30 a.m. - 5:00 p.m.
If Varied Work Schedule, Please Specify

Employee will be required to work various hours including evening and weekends.

If Part Time, Actual Standard Weekly Hours
Campus Pittsburgh
University Benefits

The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:

• Education benefits and a retirement plan with employer match

• Group medical insurance, life insurance, and optional vision and dental insurance

• Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)

• Time off benefits including vacation, sick and personal time

For more information regarding the University’s benefits package, please visit

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you possess a valid driver's license and have a good driving record?
    • Yes
    • No
  2. * How did you hear of this position at the University of Pittsburgh?
    • Career Development Center (CDC)
    • Chronicle of Higher Education
    • Commonwealth Workforce Development System (Formerly PA CareerLink)
    • Currently a University Employee
    • Pitt Career Services
    • Pittsburgh Post Gazette
    • Pittsburgh Technology Council
    • PittSource Search
    • Referral (Friend, University Employee, etc.), please specify below
    • Internet Search
    • Other: (Please specify below)
  3. * Please specify from above (if applicable):

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents