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Main Desk Library Associate

Position Information

Position Information

Date Posted 12/08/2017
Open Until Filled No
Anticipated Application Deadline (Close date) 02/06/2018
Working Title Main Desk Library Associate
Job Classification Library III
Department Name 36600-Falk Library
Job Type Staff
Position Number 0135993
Hiring Range $20,904.00 - $32,760.00
Position Description

The Main Desk Library Associate is responsible for staffing the Main Desk at the Falk Library of the Health Sciences and overseeing library operations, customer support services during nights and weekends and has authority to make security decisions during evening and/or weekend hours.
In collaboration with the Main Desk Manager, the position recommends and administers policies, procedures and processes in support of Falk Library’s Main Desk implements and monitors compliance with approved policies, procedures and processes.
Incumbent provides support services, including basic reference and circulation assistance to patrons at HSLS libraries. Duties include, but are not limited to: using library technology, in person, email and phone customer support and problem resolution, charging and discharging library materials, entering data into the Integrated Library System, assisting patrons in the use of the library, maintaining the overall appearance of the library.

Education Required Baccalaureate
Minimum Related Experience Level Required 1-2 years experience
Additional Education and/or Experience Essential to the Position

Customer service experience is essential. The incumbent must have outstanding communication skills and the ability to interact effectively with Health Sciences staff, students, and faculty . He/she should be skilled with Microsoft Office tools including Outlook and web based information seeking. The incumbent is expected to have initiative, dependability, and the ability to work independently following standard practices and defined guidelines. Experience in an academic library or a health sciences library is strongly preferred, preferably in a public services or circulation environment.

Required Licenses/Certifications
Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Background Check For position finalists, employment with the University will require successful completion of a background check.
Assignment Category Regular, Full-Time
Percent Effort 100
Scheduled Work Hours Work Schedule to Vary
If Varied Work Schedule, Please Specify

Friday – 1:30 p.m. – 10:00 p.m.
Saturday – 1:30 p.m. – 10:00 p.m.
Sunday through Tuesday – 3:30 p.m. – midnight

If Part Time, Actual Standard Weekly Hours
Campus Pittsburgh
University Benefits

The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:

• Education benefits and a retirement plan with employer match

• Group medical insurance, life insurance, and optional vision and dental insurance

• Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)

• Time off benefits including vacation, sick and personal time

For more information regarding the University’s benefits package, please visit

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree or will have completed one by the end of this current term?
    • Yes
    • No
  2. * How did you hear of this position at the University of Pittsburgh?
    • Career Development Center (CDC)
    • Chronicle of Higher Education
    • Commonwealth Workforce Development System (Formerly PA CareerLink)
    • Currently a University Employee
    • Pitt Career Services
    • Pittsburgh Post Gazette
    • Pittsburgh Technology Council
    • PittSource Search
    • Referral (Friend, University Employee, etc.), please specify below
    • Internet Search
    • Other: (Please specify below)
  3. * Please specify from above (if applicable):

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents