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Marketing Communication Lead

Position Information

Position Information

Date Posted 08/25/2017
Open Until Filled No
Anticipated Application Deadline (Close date) 10/29/2017
Working Title Marketing Communication Lead
Job Classification Communications III
Department Name 19200V-CSSD-Communications & Training
Job Type Staff
Position Number 0135481
Hiring Range TBD based on qualifications
Position Description

The University of Pittsburgh’s Computing Services and Systems Development (CSSD) Department seeks a multidisciplinary communication professional primarily responsible for strategy, copywriting, and the management of marketing communication campaigns related to IT services, software, and cyber security within the University. Reporting to the Department’s Marketing Communication Manager, the Marketing Communication Lead serves as a primary liaison with internal CSSD clients to support timely communication that effectively presents technical information for major campus projects to non-technical audiences.

Key responsibilities include the development of new communication plans and/or the evaluation and enhancement of existing plans to increase awareness of CSSD and its services among the campus community. Skills in writing persuasive copy for print and online applications are also key. Additional duties include coaching colleagues on writing style, as well as creating and editing content for websites, social media, email messaging, and printed materials geared to students, faculty, and staff.

This position requires strong interpersonal, written, and verbal communication skills, along with the ability to think creatively to develop solutions for clients’ needs. The ideal candidate is detail-oriented with strong organizational and time management skills, displays independent self-direction, coupled with an aptitude for team collaboration, and an interest in advancing change. Candidates must also demonstrate expertise in copywriting, proofreading, and editing materials to ensure consistency and adherence to style guidelines, along with the accuracy of spelling, grammar, punctuation, organization, etc.

This position requires a bachelor’s degree in communications, marketing, public relations, creative writing, or a comparable field from an accredited college or university and 5 to 10 years of related experience with traditional communication, digital marketing, and social media. The incumbent must also be proficient with Microsoft Office. Familiarity with Box document collaboration, DocuSign, Drupal, Photoshop, Salesforce Social Studio, and/or Qualtrics online survey software is a plus. A background in the information technology industry is preferred.

Applicants must provide three (3) work related references (supervisory, whenever possible) as well as include their complete employment and salary history on their application.

Education Required Baccalaureate
Minimum Related Experience Level Required 5-6 years experience
Additional Education and/or Experience Essential to the Position

Bachelor’s degree in communication, marketing, public relations, or a comparable field from an accredited college or university with five or more years of experience in traditional communications, digital marketing, and social media.

Required Licenses/Certifications
Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Assignment Category Regular, Full-Time
Percent Effort 100
Scheduled Work Hours 8:30 a.m. - 5:00 p.m.
If Varied Work Schedule, Please Specify
If Part Time, Actual Standard Weekly Hours
Campus Pittsburgh
University Benefits

The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:

• Education benefits and a retirement plan with employer match

• Group medical insurance, life insurance, and optional vision and dental insurance

• Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)

• Time off benefits including vacation, sick and personal time

For more information regarding the University’s benefits package, please visit

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree or will have completed one by the end of this current term?
    • Yes
    • No
  2. * How did you hear of this position at the University of Pittsburgh?
    • Career Development Center (CDC)
    • Chronicle of Higher Education
    • Commonwealth Workforce Development System (Formerly PA CareerLink)
    • Currently a University Employee
    • Pitt Career Services
    • Pittsburgh Post Gazette
    • Pittsburgh Technology Council
    • PittSource Search
    • Referral (Friend, University Employee, etc.), please specify below
    • Internet Search
    • Other: (Please specify below)
  3. * Please specify from above (if applicable):

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. Writing Sample
Optional Documents
  1. Media Sample