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Network Engineer

Position Information

Position Information

Date Posted 05/10/2017
Open Until Filled No
Anticipated Application Deadline (Close date) 10/29/2017
Working Title Network Engineer
Job Classification Systems/Programmer III
Department Name 19200N-CSSD-Network Engineering
Job Type Staff
Position Number 0008529
Hiring Range TBD based on qualifications
Position Description

The University of Pittsburgh’s Computing Services and Systems Development (CSSD) department is seeking a Network Engineer.
This technical position is responsible for facilitating continuity of service for the University’s data network. Primary responsibilities include the analysis and planning of enterprise network technologies delivering data, voice and video to the University of Pittsburgh. The incumbent will work as part of a team, troubleshooting problems with the network infrastructure including firewalls. Additionally, the incumbent will test, maintain, and evaluate the status of network infrastructure equipment utilizing monitoring tools. Incumbent will respond to alerts and faults generated by the monitoring systems and investigate each problem to determine its cause and take appropriate steps with co-workers and management to resolve faults as quickly as possible on a proactive basis. In addition, they will make recommendations for purchasing applications and equipment to improve the infrastructure. Also responsible for consistently preparing documentation regarding problem analysis for any network problems including outages. Outages that are observable by the University community will be a priority and this position is responsible for determining the cause of the outage, take appropriate steps to resolve the problem or escalate and document the cause and resolution. Incumbent must possess excellent technical knowledge of networking concepts. Position requires work on rotating shift schedule including weekends and holidays as assigned. Must be willing to work day, evening, and night shifts as required to support a 24-hour, seven-day operation.

This position must collaborate closely with co-workers, management and other CSSD areas to proactively resolve potential problems that may lead to system performance degradation or failures. Also required to work on project teams to implement new services and enhance existing services. Assists with vendor evaluation to determine applicability of potential service enhancements.

Degree in CS, IS, or related field preferred. Or must have the equivalent in work experience. 3-5 years experience with large network installations. Candidate must be proficient in the troubleshooting and implementation of network technologies including Ethernet, Firewalls, DNS, Video, Voice, VOIP, TCP/IP and other transport protocols. Cisco CCNA certification required, Cisco CCNP or CCIE certification desirable. The successful candidate must have clearly demonstrated the ability to achieve stated goals and have very strong problem solving skills. Excellent professional communication and interpersonal skills are required.

Applicants must provide three work related references (supervisory, whenever possible) as well as include their complete employment and salary history on their application.

Education Required Associate
Minimum Related Experience Level Required 3-5 years experience
Additional Education and/or Experience Essential to the Position

Degree in CS, IS or related field preferred (or the equivalent in experience.) Some knowledge of data and telecommunication technologies including Ethernet, switching technologies, WAN, LAN, firewalls, SANs, MPLS, OSPF, TCP/IP, fiber optics, and wireless. Operational experience with enterprise/carrier-class routers and switches (Cisco, Juniper, Alcatel-Lucent, Avaya,) is desirable. Experience with troubleshooting network routing protocols (BGP, OSPF, ISIS, and MPLS) is helpful. Operational experience with security engineering, intrusion detection, and firewalls. Experience working with an established change management process for highly available enterprise networks.

Required Licenses/Certifications

Network certifications (or equivalent training/experience) preferred (CCNP, Juniper)

Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Assignment Category Regular, Full-Time
Percent Effort 100
Scheduled Work Hours Work Schedule to Vary
If Varied Work Schedule, Please Specify

24 by 7, various shifts

If Part Time, Actual Standard Weekly Hours
Campus Pittsburgh
University Benefits

The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:


• Education benefits and a retirement plan with employer match

• Group medical insurance, life insurance, and optional vision and dental insurance

• Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)

• Time off benefits including vacation, sick and personal time

For more information regarding the University’s benefits package, please visit www.hr.pitt.edu/benefits

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an associate's degree or higher or will have completed one by end of current term?
    • Yes
    • No
  2. * How did you hear of this position at the University of Pittsburgh?
    • Career Development Center (CDC)
    • Chronicle of Higher Education
    • Commonwealth Workforce Development System (Formerly PA CareerLink)
    • Craigslist.org
    • Currently a University Employee
    • Dice.com
    • Monster.com
    • Pitt Career Services
    • Pittsburgh Post Gazette
    • Pittsburgh Technology Council
    • PittSource Search
    • Referral (Friend, University Employee, etc.), please specify below
    • StudentAffairs.com
    • Higheredjobs.com
    • Indeed.com
    • Internet Search
    • Other: (Please specify below)
  3. Please specify from above (if applicable):

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter