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Computer Information Technology Support Consultant

Posting Details

Posting Details

Date Posted 08/11/2017
Working Title Computer Information Technology Support Consultant
Anticipated Starting Academic Term Fall
Job Type Student
Job Category Information Systems/Technology
Federal Work Study Required? Yes
Job Summary

The University is seeking a student computer consultant.

Position requires dependable and responsible individuals with strong customer service skills including ability to provide technical support over phone and in person

Technical skills include troubleshooting hardware/software issues with PC/Macintosh; Microsoft Office, scanning software, Internet tools, LAN/wireless configuration, email, analog to digital conversion and CD/DVD burning; train users on lab facilities, projectors, laptops, and digital cameras; report PC problems and lab activity; maintain lab and classrooms as a clean and orderly facility; deliveries to other University offices, assist in other duties as necessary.

Responsibilities include: accurately creating and updating Help Desk tickets; analyze, diagnose, and resolve computer related problems, create and update documentation.

Job Requirements

CS and IS majors preferred

Must be knowledgeable concerning University of Pittsburgh Technology resources like My.pitt.edu, Courseweb.pitt.edu, Software.pitt.edu and others

Must be able to lift equipment up to 50 lbs

Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Hourly Pay Rate $7.25, $7.65, $8.25, $8.65
Anticipated Number of Openings 6
Anticipated Hours per Week < 20
Anticipated Weekly Schedule

Monday – Thursday
shifts between 8am – 9pm
Fri
shifts between 8am – 5pm

Campus Pittsburgh
Primary Work Location 6048a Forbes Tower
Posting Number S-04995-P

Posting Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Federal Work Study (FWS) award?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter