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IT Consultant

Position Information

Position Information

Date Posted 06/08/2017
Working Title IT Consultant
Job Classification Systems/Programmer III
Department Name 19200I-CSSD-IT Consulting Services
Job Type Staff
Position Number 0130401
Hiring Range TDB based on qualifications
Position Description

The University of Pittsburgh’s Computing Services and Systems Development (CSSD) department is seeking an IT Consultant.

The Consultant position is a high-level technical position responsible for the support of servers, workstations, applications, and departmental network printers, computer/printer-related tasks, and overall assessment of departmental printing needs.

This position requires a broad knowledge of Windows and Macintosh based operating systems, Microsoft Outlook used in conjunction with Exchange Servers, and the ability to troubleshoot and resolve driver/software issues. Additionally, understanding of networks, firewalls and client/server architecture concepts is essential for the execution of duties.

The incumbent will also be responsible for developing and/or maintaining procedural documentation required in support of duties. The incumbent must have the ability to provide exceptional customer service, manage tasks efficiently while meeting deadlines, and possess excellent communication skills.

A degree in Information Science, Computer Science and/or two years related job experience required.

Applicants must provide three work related references (supervisory, whenever possible) as well as include their complete employment and salary history on their application.

Applicants should include salary requirements in cover letter.

Education Required Associate
Minimum Related Experience Level Required 2-3 years experience
Additional Education and/or Experience Essential to the Position

Degree in Information Science, Computer Science, or related field (or equivalent experience) is required to meet the technical demands of this position.
Extensive knowledge of Windows and Mac operating systems and networking technology required – at least 2 years of working experience.

Required Licenses/Certifications
Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Assignment Category Regular, Full-Time
Percent Effort 100
Scheduled Work Hours 8:30 a.m. - 5:00 p.m.
If Varied Work Schedule, Please Specify
If Part Time, Actual Standard Weekly Hours
Campus Pittsburgh
University Benefits

The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:


• Education benefits and a retirement plan with employer match

• Group medical insurance, life insurance, and optional vision and dental insurance

• Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)

• Time off benefits including vacation, sick and personal time

For more information regarding the University’s benefits package, please visit www.hr.pitt.edu/benefits

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an associate’s degree or higher or will have completed one by the end of this current term?
    • Yes
    • No
  2. * Have you ever worked in customer service or where customer service was a priority?
    • Yes
    • No
  3. * Are you familiar with admin-level system maintenance operations such as installing and backing up an operating system?
    • Yes
    • No
  4. * Do you have experiences with server maintenance and administration?

    (Open Ended Question)

  5. * How do you organize a large project? Give an example of a large project you organized in the past.

    (Open Ended Question)

  6. * How did you hear of this position at the University of Pittsburgh?
    • Career Development Center (CDC)
    • Chronicle of Higher Education
    • Commonwealth Workforce Development System (Formerly PA CareerLink)
    • Craigslist.org
    • Currently a University Employee
    • Dice.com
    • Monster.com
    • Pitt Career Services
    • Pittsburgh Post Gazette
    • Pittsburgh Technology Council
    • PittSource Search
    • Referral (Friend, University Employee, etc.), please specify below
    • StudentAffairs.com
    • Higheredjobs.com
    • Indeed.com
    • Internet Search
    • Other: (Please specify below)
  7. * Please specify from above (if applicable):

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Other Document