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Clinical Administrative Coordinator

Position Information

Position Information

Date Posted 04/20/2017
Working Title Clinical Administrative Coordinator
Job Classification Administrator I
Department Name 31211-Dent Med-Prosthodontics
Job Type Staff
Position Number 0134910
Hiring Range $23,868.00 - $37,752.00
Position Description

Since 1896 the School of Dental Medicine has been educating students to take their places among the best dental practitioners in our region and across the country. Every day the School’s faculty and staff contribute to its mission to advance the future of dental medicine through teaching, research and service.

The Clinical Administrative Coordinator carries out the administrative aspects of providing care to patients in the School’s Department of Prosthodontics. He/she functions as a liaison among patients, residents, faculty, clinic leadership and the School’s central business operations staff in a customer-focused, quality-conscious manner. His/her responsibilities include fielding patient inquiries, serving as receptionist for the clinic, entering or updating patient information in the electronic health record, providing information about anticipated treatment costs and payment requirements, documenting payment agreements, collecting payments and/or facilitating payment through Care Credit or Medical Bureau, recording, balancing and processing amounts collected through the central clinic business office, scheduling patients for screenings or recurring appointments with appropriate faculty and residents, and controlling patient flow between the waiting room and the clinic. He/she also serves as general receptionist and provides clerical support for the department, including correspondence, recording of student grades and maintaining files.

Education Required High School Diploma or GED
Minimum Related Experience Level Required 1-2 years experience
Additional Education and/or Experience Essential to the Position

Baccalaureate degree preferred. Career training in dental/medical office skills or additional experience will be considered. Incumbent must have excellent customer service skills, attention to detail, and flexibility. Front office experience in a dental or medical office and/or familiarity with dental insurance and treatment codes is highly desirable.

Required Licenses/Certifications

N/A

Child Protection Clearances

The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Assignment Category Regular, Full-Time
Percent Effort 100
Scheduled Work Hours 8:30 a.m. - 5:00 p.m.
If Varied Work Schedule, Please Specify
If Part Time, Actual Standard Weekly Hours
Campus Pittsburgh
University Benefits

The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:


• Education benefits and a retirement plan with employer match

• Group medical insurance, life insurance, and optional vision and dental insurance

• Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)

• Time off benefits including vacation, sick and personal time

For more information regarding the University’s benefits package, please visit www.hr.pitt.edu/benefits

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school diploma or GED?
    • Yes
    • No
  2. * How did you hear of this position at the University of Pittsburgh?
    • Career Development Center (CDC)
    • Chronicle of Higher Education
    • Commonwealth Workforce Development System (Formerly PA CareerLink)
    • Craigslist.org
    • Currently a University Employee
    • Dice.com
    • Monster.com
    • Pitt Career Services
    • Pittsburgh Post Gazette
    • Pittsburgh Technology Council
    • PittSource Search
    • Referral (Friend, University Employee, etc.), please specify below
    • StudentAffairs.com
    • Higheredjobs.com
    • Indeed.com
    • Internet Search
    • Other: (Please specify below)
  3. Please specify from above (if applicable):

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents